Executive Profile
High-impact Technology Product Manager and Enterprise Systems Architect with 14 years of experience bridging complex enterprise architecture and strategic business operations across MedTech and Global Industrial Manufacturing. Proven track record of collaborating with cross-functional engineering, data, and commercial teams to untangle mission-critical data flows (MDM, ERP, ETL), lead Agile deployments, govern software vendors, and protect $250M+ annual compensation pipelines in highly regulated environments.
Core Competencies & Leadership Areas
• Enterprise Data Architecture (MDM/ETL)
• Commercial Sales Comp Governance
• Data Lineage & Root-Cause Analysis
• Cross-Functional Agile Delivery
• Third-Party Vendor Governance
• Geospatial Roadmaps & Agentic AI
• GxP & Regulated Compliance
• Enterprise Cloud Migration & QA
• Stakeholder Translation (Biz ↔ IT)
Professional Experience
Lead IT Business Analyst & Systems Architect (Consultant)
Seller Hierarchy Management & Global Commercial Sales Operations ($250M+ Pipeline)
- Revenue & Pipeline Integrity ($250M+ Pool): Key technical lead on the global Seller Hierarchy team, managing data pipelines and system rules for 1,400 sales representatives (individual payouts of $150k–$250k). Partnered closely with Finance, HR, and IT to ensure zero payroll interruptions during high-pressure month-end and quarter-end close cycles.
- Emergency Root-Cause & Lineage Recovery: Diagnosed and resolved an enterprise-wide quarter-end failure where regional sales reps temporarily appeared unassigned in Tableau reports. Partnered with database and ETL teams to trace data lineage end-to-end (Matrix Manager → Landing Tables → ETL → MDM → Global Sales Database → Tableau), pinpointed vendor date-handling code defects, and pushed production hotfixes within 48 hours, safeguarding $250M+ in incentives.
- Product Roadmap & Agentic AI Innovation: Architected a multi-phase geospatial territory management roadmap. Delivered tactical proximity reporting in Tableau to unblock field managers immediately, collaborated with software vendors to design interactive map interfaces, and partnered with AI teams to explore an Agentic AI (NLP) workflow for dynamic rep-to-customer proximity queries.
- Change Management & Operational Redesign: Audited post-go-live adoption bottlenecks during the EMEA regional Seller Hierarchy rollout. Identified workflow latency caused by a 3-team spreadsheet handoff model, and championed an operational redesign into a unified 1-team direct entry flow, eliminating manual spreadsheets and restoring field trust.
- SDLC Quality Assurance & Vendor Governance: Directed 30+ end-to-end regression test scenarios during an enterprise on-prem-to-cloud MDM migration, halting a premature 1-week cutover to prevent massive downstream reporting defects. Successfully negotiated with third-party software vendor leadership to design and deploy an auxiliary mass-export tool past a 10,000-record platform cap.
- Technical Mentorship & Agile Delivery: Mentored junior business systems analysts and collaborated daily with offshore engineering partners, providing clear functional specifications, testing frameworks, and sprint coaching to accelerate delivery velocity and defect resolution.
Lead Business Analyst, Master Data Management (MDM) Analytics
2020 – 2022 | Weston, FL
- Global Master Data Hub ($10M Sales Impact): Contributed to consolidating and deduplicating 3 Million customer records across 200 distinct ERP instances into a single unified Oracle Customer Data Hub, helping generate $10M in incremental revenue.
- Global Data Architecture & Governance: Partnered with Dun & Bradstreet to define API integration requirements and govern hierarchical linkages across 80 Million corporate family trees; standardized data governance protocols and onboarding for 10,000+ international users.
- Analytics Optimization: Managed 100+ Oracle Business Intelligence Enterprise Edition (OBIEE) enhancements from intake and functional design to UAT, CAB review, and production release management.
Senior Business Analyst, MDM & Enterprise Analytics
2014 – 2020 | San Jose, CA
- Cloud Infrastructure Migration: Centralized master data analytics across 8 distinct industrial operating groups into a unified hub, saving $50K annually by migrating legacy analytics applications to Cloudera.
- Commercial Analytics & Lineage: Supported commercial launch of the Wireless Temperature Monitor System ($3M new revenue) and integrated 200,000 customer records across 6 Oracle ERPs, automating reconciliation to save 3+ hours weekly.
Business Analyst, IT Leadership Development Program (ITDP)
2012 – 2014 | Multi-Site Rotational
Toledo, OH • Pittsburgh, PA • Toronto, Canada
- Selected for highly competitive rotational program designed to cultivate future enterprise IT leaders; engineered automated electronic invoicing workflows reviewed by the Change Advisory Board (CAB) with zero operational disruption.
- Supply Chain Analytics: Built interactive QlikView procurement dashboards utilized by 300+ international supply chain managers to optimize inventory reorder points and vendor performance scorecards.
Technical Systems & Platforms
Core Platforms & Tools: Matrix Manager, Tableau, Oracle ERP & Customer Data Hub, OBIEE, QlikView, PowerBI, Jira, Confluence, qTest, ServiceNow, Informatica ETL, Cloudera, SQL, PL/SQL.
Education & Academic Honors
Bachelor of Business Administration (B.B.A.) in Information Technology —
Cleveland State University, Monte Ahuja College of Business
Dean's List (8 Consecutive Semesters)