Executive Profile
Technical Product Owner and Business Systems Analyst with 14 years of manufacturing and medical experience. As a business-technology liaison, I build trusted relationships, translate requirements, champion change, strategize end-to-end testing and training of users, and lead teams through complex technical problems. Using Agile, I meet strict deadlines under pressure, guiding vendors and engineers to implement solutions that protect over $250M in annual compensation data.
Core Competencies & Leadership Areas
• Complex Problem-Solving
• End-to-End Integration & Data Management
• AI Solutions Implementation
• Business & Technical Translation
• End-to-End Testing
• Agile Delivery & Execution
• User Training & Adoption
• Cross-Functional Team Leadership
• Leadership & Change Management
Professional Experience
Lead IT Business Systems Analyst (Consultant)
Seller Hierarchy Management & Global Commercial Sales Operations ($250M+ Pipeline)
- Revenue & Pipeline Integrity ($250M+ Pool): Key technical lead on the global Seller Hierarchy team, managing data pipelines and system rules for 1,400 sales representatives (individual payouts of $150k–$250k). Partnered closely with Finance, HR, and IT to ensure zero payroll interruptions during high-pressure month-end and quarter-end close cycles.
- Emergency Root-Cause & Lineage Recovery: Diagnosed and resolved an enterprise-wide quarter-end failure where regional sales reps temporarily appeared unassigned in Tableau reports. Partnered with database and ETL teams to trace data lineage end-to-end (Matrix Manager → Landing Tables → ETL → MDM → Global Sales Database → Tableau), communicated vendor date-handling code defects, and pushed production hotfixes within 48 hours, safeguarding $250M+ in incentives.
- Change Management & Operational Redesign: Audited post-go-live bottlenecks during the EMEA regional Seller Hierarchy rollout. Championed an operational redesign and implemented a Power Query solution that automatically populates mass-load templates, eliminating manual spreadsheet maintenance and manual data entry errors.
- SDLC Quality Assurance & Vendor Governance: Directed 30+ end-to-end regression test scenarios during an enterprise on-prem-to-cloud MDM migration, halting a premature 1-week cutover to prevent massive downstream reporting defects. Successfully negotiated with third-party software vendor leadership to design and deploy an auxiliary mass-export tool past a 10,000-record platform cap.
- Technical Mentorship & Agile Delivery: Mentored business systems analysts and technical architects, and collaborated daily with engineering partners and business users—providing clear functional specifications, testing frameworks, and sprint coaching to accelerate project delivery and defect resolution.
Lead Business Analyst, Master Data Management (MDM) Analytics
2020 – 2022 | Weston, FL
- Global Master Data Hub ($10M Sales Impact): Contributed to consolidating and deduplicating 3 Million customer records across 200 distinct ERP instances into a single unified Oracle Customer Data Hub, helping generate $10M in incremental revenue.
- Global Data Architecture & Governance: Partnered with Dun & Bradstreet to define API integration requirements and govern hierarchical linkages across 80 Million corporate family trees; standardized data governance protocols and onboarding for 10,000+ international users.
- Analytics Optimization: Managed 100+ Oracle Business Intelligence Enterprise Edition (OBIEE) enhancements from intake and functional design to UAT, CAB review, and production release management.
Senior Business Analyst, MDM & Enterprise Analytics
2014 – 2020 | San Jose, CA
- Cloud Infrastructure Migration: Centralized master data analytics across 8 distinct industrial operating groups into a unified hub, saving $50K annually by migrating legacy analytics applications to Cloudera.
- Commercial Analytics & Lineage: Supported commercial launch of the Wireless Temperature Monitor System ($3M new revenue) and integrated 200,000 customer records across 6 Oracle ERPs, automating reconciliation to save 3+ hours weekly.
Business Analyst, IT Leadership Development Program (ITDP)
2012 – 2014 | Multi-Site Rotational
Toledo, OH • Pittsburgh, PA • Toronto, Canada
- Selected for highly competitive rotational program designed to cultivate future enterprise IT leaders; engineered automated electronic invoicing workflows reviewed by the Change Advisory Board (CAB) with zero operational disruption.
- Supply Chain Analytics: Built interactive QlikView procurement dashboards utilized by 300+ international supply chain managers to optimize inventory reorder points and vendor performance scorecards.
Technical Systems & Platforms
Core Platforms & Tools: Matrix Manager, Tableau, Oracle ERP & Customer Data Hub, OBIEE, QlikView, PowerBI, Power Query, Jira, Confluence, qTest, ServiceNow, Informatica ETL, Cloudera, SQL, PL/SQL.
Education & Academic Honors
Bachelor of Business Administration (B.B.A.) in Information Technology —
Cleveland State University, Monte Ahuja College of Business
Dean's List (8 Consecutive Semesters)